Ferroeste Group

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Politica de Qualidade

Ferroeste Group has developed a Quality Policy that is being implemented in the several companies of the Group.

The Group´s Quality Policy has as main objectives:

 

·         Relationship of Partnership and Ethics with our Suppliers.

·         Manufacturing Products with Quality Standards that meet the customers´ needs.

·         Continually Improve Our Products, Processes and Systems of Quality Management, Seeking Competitiveness and Profitability.

·         Training and qualification of Involved People in Business Processes.

 

The Group´s 8 Principles of Quality are:

1. ORGANIZATION FOCUSED ON THE CUSTOMER: Ferroeste Group relies on its customers, therefore to meet current and future needs of customers and their requirements is the initial basis for each employee, who seeks by their actions to always exceed the expectations of our customers;


2. LEADERSHIP:
We must create and maintain an internal environment in which all employees become LEADERS of their acting fields, motivating and coordinating their colleagues and subordinates to meet the GOALS and OBJECTIVES of Ferroeste Group;


3. INVOLVEMENT OF PEOPLE:
People at all levels represent the CULTURAL and TECHNICAL essence of Ferroeste Group, and their full involvement enables the use of their abilities for the benefit of ALL;


4. PROCESS APPROACH:
A desired result is achieved more efficiently when activities and related RESOURCES are managed as a PROCESS;


5. SYSTEMIC MANAGEMENT APPROACH:
Identifying, understanding and managing interrelated processes as a system contributes to the effectiveness and efficiency of the organization in the sense of achieving its goals and objectives;


6. CONTINUOUS IMPROVEMENT:
Continuous Improvement of Global Performance in Ferroeste Group must be a permanent objective;


7. FACTUAL APPROACH TO DECISION MAKING:
Effective decisions are based on Analysis of Data and Information;


8. MUTUAL BENEFITS IN THE RELATIONSHIPS WITH SUPPLIERS:
Ferroeste Group and its suppliers are interdependent and a relationship with mutual benefits enhances the ability of both to create value to the product, process and system.

NetSource
Ferroeste Group
Av. Afonso Pena, n. 4100, 10 andar - Cruzeiro - Belo Horizonte
CEP: 30130-009 - MG - Brasil
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